Purpose and values

Our purpose statement was developed by staff and reflects the positive impact we aspire to have in the community, with our customers, and for NSW and Australia more broadly.

"To make Sydney proud every day"

It’s designed to guide how and where we invest our time and capital, and the standards we set for ourselves in terms of how we interact with all our stakeholders.

Our values

Always do the right thing

Integrity and honesty is at the heart of everything we say and do.

Have each other's backs

Working at SYD is a team sport. We care. We keep each other safe and well.

Do what you say

We challenge respectfully then collaborate to get to 'Yes'. We commit and deliver.

Think like our customers

We walk in their shoes and always strive to improve.